Nissan of Cookeville Earns Nissan's Top Award Again

The 2019 Nissan Global Award of Excellence — And Nissan of Cookeville Has It

Cookeville — 7/14/2019 — Nissan of Cookeville is pleased to announce that it has been awarded the 2019 Nissan Global Award, the most prestigious award a Nissan Dealer can receive. This award honors those Dealers who receive the Award of Excellence and rank in the Top 50 by retail sales volume in the nation. The Nissan Global Award is sponsored by Nissan Motor Company LTD and is presented to an elite group of Nissan Dealers around the world who are recognized for their commitment to sales, customer satisfaction and owner loyalty.

Tennessee Nissan Dealers are no strangers to this coveted award, thanks in part to Nissan's strong commitment to Middle Tennessee and the vital part it plays in making our state the primary driver behind the Southeast's fast-growing automotive industry. Nissan's plant in Smyrna is the most productive car manufacturing plant in North America having produced 645,514 vehicles in 2016 according to the Tennessee Department of Economic & Community Development. Moreover, Nissan's North American headquarter is located in Franklin, Tennessee. However, because of market sizes, the Global Award has been always confined to Nashville Dealers, which brings us to the following question:

How does a small-town dealer compete on a national level outselling its competitors and being in the top 50 nationwide?

For Mike Rezi, the answer is simple: “Believe in your employees and instill in everyone a desire to help people achieve their car purchasing dreams.” Providing excellent customer service is nothing new to Nissan of Cookeville that also won the Dealer of the Year award by DealerRater, a consumer driven automotive review site that has become the trusted source for automotive dealer reviews. The dealership's high US Sales Satisfaction Index (SSI) also received the attention of JD Power, which after carefully assessing and auditing the store, reviewing its sales processes and practices, awarded Nissan of Cookeville the JD Power Dealer of Excellence Award and helped making this local, small-town dealer one of the most awarded dealerships in the country.